FAQ

FAQ'S

When will I get my products?

Our shipping takes up to 24 hours to process your order and 2-3 business days for shipping. We do our best to expedite and often you will receive the product much sooner, however, any unforeseen issues or problems with the courier or logistics outside of our control may delay your order, but in this case we do everything in our power to get it to you as soon as possible.We do not guarantee shipping time frames. There can be unforeseen issues outside of our control. Because of this, we only offer refunds for items lost in transit after 30 days from your date of purchase. We are not responsible for lost or stolen items if they have been confirmed delivered by USPS. Some of our items will ship separately, if so, you will receive multiple shipping confirmation emails with unique tracking numbers.

Is my information and payment method secure?

Our store is built and payments are processed on the Shopify platform. They have the most state of the art technology built in to keep your information safe. Your security is our #1 priority, so we take it a step further. We have partnered with McAffee Security to give every customer $100,000 identity theft protection when they purchase on our site. You can shop safely on our site knowing you are protected.

How do I track my order?

You will receive order confirmation email, and then once your order has been processed, fulfilled and shipped, you will receive a tracking email with specific tracking for your order. 

Please note it can take a minute for the tracking number to sync with your package, so if it does not show right away, don't worry! Your items are on their way!

How much is shipping?

Unlike most online stores, all our products are shipped for FREE!

Do you accept returns? 

Your satisfaction is our goal! Please see our Refunds & Returns Policy Page for details. 

Where are you based & Where do you ship from?

We are a USA based company operating with headquarters in (Eagle Mountain, Utah). We ship from one of our local fulfillment centers, in Eagle Mountain, UT or directly through Amazon's fulfillment process (FBA).